Privacy Policy

Effective Date: January 2025

At Woodshed Wellness Inc., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, facilities, or interact with us online. By signing up for membership, visiting our website, or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with the best experience at Woodshed Wellness. This includes:

1.1 Personal Information

Personal Identification Information: Name, address, email address, phone number, emergency contact details.
Health Information: Basic history, fitness assessments, PAR-Q forms, and any other health-related information necessary for safe participation in activities.
Payment Information: Credit card details, billing address, and other payment-related information required for monthly billing.

1.2 Usage Data

Website and App Activity: Information about how you access and use our website or online services, including IP addresses, browser type, pages visited, and the time spent on our site.
In-Gym Activity: Data related to gym attendance, access logs, equipment usage, and member feedback.

1.3 Third-Party Data

If you integrate with third-party services (e.g., fitness tracking apps, wearable devices), we may collect data from those services, with your consent.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide Services: To manage your membership, facilitate bookings, process payments, and communicate important updates (e.g., class schedules, facility hours, etc.).
Health and Fitness Monitoring: To track progress and recommend services based on your fitness goals or health status.
Customer Support: To address your questions, comments, or complaints, and to provide effective customer service.
Marketing and Communication: To send you promotional offers, newsletters, and updates. You can opt-out of marketing communications at any time by contacting us.
Compliance and Safety: To ensure that we comply with relevant laws, and to safeguard the health and safety of all members and staff.
Research and Improvements: To analyze usage trends and improve our services and member experience.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Sensitive payment information is encrypted during transmission using Secure Sockets Layer (SSL) technology.
Access Controls: Only authorized personnel have access to personal and sensitive data.
Data Retention: We retain personal information only for as long as necessary to provide services or comply with legal obligations. Once no longer needed, your information will be securely deleted or anonymized.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your data with trusted third parties in the following cases:

Service Providers: We may share your information with payment processors, email service providers, or other third-party partners that help us deliver our services (e.g., fitness tracking apps).
Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., to comply with a subpoena).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, and you will be notified if such a change occurs.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website and to analyze usage patterns. Cookies are small files that are stored on your device and help us identify returning users, customize content, and track site performance.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of some parts of our website.

6. Your Rights and Choices

You have several rights regarding the personal information we hold about you:

Access: You have the right to request access to your personal information and obtain a copy of the data we hold about you.
Correction: If any of the information we hold about you is incorrect or incomplete, you have the right to request corrections.
Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations that require us to retain it.
Opt-Out: You may opt out of receiving promotional communications at any time by clicking the "unsubscribe" link in emails or by contacting us directly.

To exercise any of these rights, please contact us at info@woodshedwellness.ca

7. Third-Party Websites

Our website and services may contain links to third-party websites or services that are not operated or controlled by Woodshed Wellness. This Privacy Policy applies only to Woodshed Wellness, and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Woodshed Wellness does not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make significant changes, we will notify you through our website or via email. Please review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Woodshed Wellness Inc.

Email: info@woodshedwellness.ca
Address: 1135 Stellar Drive, Newmarket ON

Acknowledgment of Privacy Policy

By using our services or signing up for membership, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as outlined.

Address

1135 Stellar Drive

Newmarket, ON

info@woodshedwellness.ca

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